Quick question: When it comes to day-to-day conversations with others—whether it be at work or at home—would you consider yourself to be a positive communicator?

Most people immediately answer “yes” to this question, and yet, research disagrees.

Studies show that our typical vocabulary has more negative words than positive words and that we seem to spend more time telling people what they can’t do versus what they can do. In fact, children between the ages of six months to three years hear “no” in relation to “yes” in an 80/20 ratio!

Using positive communication offers a slew of benefits:

  • Your mood will improve
  • You’ll get along better with friends, family, coworkers, people you manage, and even your boss
  • Your productivity will increase
  • Your successes will soar, especially if you’re in sales

How to focus on being a more positive communicator? A lot of achieving this centers around your vocabulary. Studies show that there are words that cause negative reactions, and there are positive words that can help set the tone for a productive and successful conversation.

Here are some positive words that you should focus on using more:

 Yes • Good • Excellent  Better • Best  Progress  Success  Can & Can-do Option  Choice  Could  Would  Improved  Enhanced • Possible • Able

And what words should you try to avoid? In an effort to incorporate more positive words in your communication style, add these communication “killerS” to your hit list:

 Can’t • Won’t • Regret • Unfortunately  Don’t • Fail Deny • Decline  Reject  Impossible • Unable  Difficulty  No • Worst • Should • Inconvenience

Focus on being a more positive communicator, and I promise that you will see positive changes occur in your life—almost instantaneously!


Coach Todd